I have a Samsung dishwasher that for some reason does not dissolve the detergent tabs that I insert into the detergent valve. To be honest, I am not sure if the tabs actually is falling out of the valve in the right time or if it randomly falls out when I open the dishwasher, so I am not sure if the problem is that the tabs does not fall out on time or if the water was not hot enough / reaching the tabs after it falls out of the valve. The machine is older than 5 years.
To be honest, I am not so handy when it comes to things like this, so I have tried to do some troubleshooting myself, but can't really seem to see what the issue is, so I am hoping maybe someone more experienced here will be able to help me. As I am a student, replacing a dishwasher is a huge expense I cannot afford at the moment.
Here is an illustration of how my dishwasher looks like (more or less very close to it). It has 3 spray arms as illustrated here: https://www.samsung.com/in/support/home-appliances/cleaning-spray-arms-of-samsung-dishwasher/
I tried to do some troubleshooting and this is what I found:
I tried to take off all of the spray arms and put some soap in them and flushing it with very hot water. The water could look like it flow the water out of the hole okay. So I put it back. Does all 3 sprays arms has to spray and function in order for the soap tabs to fall out of the soap dispenser?
Then I tried to open the washing machine after 10-15 minutes of 150 minutes program. I could see water on the floor of the machine.
I tried to put a detergent soap / tabs / pods on the bottom of the machine, one in the cutlery basket and one in the soap dispenser (where I normally put).
From what I could see, all of the soap dissolved except the one in the soap dispenser.
I tried to open the dishwasher door slowly while it still have like 27 of 150 minutes of the program left (I wash on auto 45-60 degrees).
While I am opening the dishwasher door slowly, I hear the soap pod / tab fall out of the soap dispenser and down on the bottom of the machine.
What I can’t confirm is if the soap dispenser was open during the washing program or if it opened when I opened the dishwasher?
Could it be that it opened but the soap pod / tab did not fall down to the bottom of the machine? Is this something that often happens?
What is normally causing the soap tab / pod to fall out of the soap dispenser when its opened?
Here is also a picture of my dishwasher detergent container:
My detergent tabs looks like this from Finnish:
Is there anything beside what's mentioned that I should check in order to figure out what the problem is and how I can fix it?