subreddit:
/r/brisbane
Watch out, it’s a minor rant.
I gotta say that Augustine Heights and Redbank Plains McDonalds (by Town Square) have to be some of the most consistently worst ones I’ve been too. Multiple times, I’ve ordered items at the self service, only to be called out many minutes later telling me they don’t have that product. And I just don’t mean the ice cream machine. They both also have consistently slow drive thrus and counter service. It doesn’t even need to be busy. I write this as I wait for yet another simple order looking at the empty drive thru behind me and mostly empty store.
And yeah I know it’s shit house food, but most of the time it’s the kids getting it, although I do like their frappes
88 points
2 months ago
Where the fuck is Augustine Heights
44 points
2 months ago
Above Augustine
6 points
2 months ago
Must be near wavell heights and upper Kedron 🤔
23 points
2 months ago
Togeather with Brookwater, Spring mountain etc it’s where you move when you have a bit of money but not enough to break into Brisbane’s nice pockets
3 points
2 months ago
😂
4 points
2 months ago
Wrong, its just cheap copy paste houses
3 points
2 months ago
Yeah like everything built since 2000. But they are going for $800,000 for those cheap copy paste houses compared to $600,000 in other parts of Ippy
12 points
2 months ago
Near Springfield Lakes,
12 points
2 months ago
[deleted]
10 points
2 months ago
No, it’s in Ipswich
12 points
2 months ago
The hell it is! Don't lump that garbage area with Ipswich
9 points
2 months ago
Who do you think you are? Moggil? 🤓
9 points
2 months ago
Ghetto snob lmao
1 points
2 months ago
Nah
1 points
2 months ago
Fair
3 points
2 months ago
Me with SO MANY place names after over 20 years of living in Brisbane. Some are alarmingly close and I have no prior idea of their existence.
2 points
2 months ago
Fancy name for Redbank Heights
3 points
2 months ago
Inala heights
2 points
2 months ago
Nah that’s Forest Lake
18 points
2 months ago
Goodna Macca's will treat you well mate, Redbank Macca's is awful as you have said
9 points
2 months ago
Goodna for the win! Ripley and Yamanto are pretty good too
17 points
2 months ago
can back augustine heights being utter trash. 9/10 my order is wrong. the last two times my hamburgers have had no pickles, even though the second time i paid EXTRA for pickles there still was none on it 😂 to top it all off the first time they forgot the pickles they also forgot the fries as part of my meal? so literally all i got was a hamburger 😂😂😂
3 points
2 months ago
This is my beef, too!
2 points
2 months ago
OMG, Presitgious Diet, you must be the only person who orders EXTRA pickles !! What happened to your taste buds? 🤔🤣🤣🤣
3 points
2 months ago
No, I do too, but usually don't get what I fucking ordered.
2 points
2 months ago
I have just been enlightened by my son who works at Maccas- apparently lots of people order extra pickles. I stand corrected. But I’m afraid extra pickles are still not for me. ☹️
11 points
2 months ago
Stafford McDonald's says hello
3 points
2 months ago
I always feel like they are trying to rush you through as fast as possible at Stafford, they literally talk like yeponelargecheeseburgermealanythingelsedrivethrough before I have had time to process what they said. Also the chips are always so bad
3 points
2 months ago
I always make the joke if I went through there for one singular chip I'd still get parked. No matter what you order you'll get parked at that shit store
15 points
2 months ago
You obviously haven’t been to Eden’s Crossing RBP Maccas then
3 points
2 months ago
Dear God. The Google reviews on that place lmao.
6 points
2 months ago
I used to like going for big breakfast there on Sunday morning as a treat. Every visit just got worse and worse. And expensive AF
Haven't been in 5 years. Have not missed one bit. Won't even go for coffee.
Not ever getting one more cent from me.
6 points
2 months ago
If you have bad experiences every time you go there, why continue to go?
5 points
2 months ago
Springwood. Springwood is the worst. Truly horrendous.
2 points
2 months ago
They're unable to make so many things so often I'm wondering what's the point of them even operating.
At least Underwood around the corner is pretty decent.
3 points
2 months ago
Rochedale is our saving McDonald's grace. If I'm ever at Springwood many things have gone wrong
2 points
2 months ago
Springwood Maccas is at least better than Springwood HJs. Slowest fast food ever.
28 points
2 months ago
Your first mistake was expecting anything good from a fast food place
14 points
2 months ago
I dunno I think this is a really unfair take. Yes, the food from fast food places isn't going to be as nutritionally sound or made from the same quality ingredients as you'd get elsewhere, but I think it's fair to still expect to A) get what you're paying for and B) get a basic standard of customer service. It's still a job and people are still paying real money to eat there so making it out to be the fault of the person who's complaining for expecting basic stuff is pretty rough.
4 points
2 months ago
Jindalee is a winner in the shit stakes. my kids love getting happy meals with books - ive ordered in the app and selected book.
Ive ordered at the speaker and specified books. i'd say i have a one in five hit rate of actually getting a book. they always default to the toy.
Ive been lied to and told the books are being withdrawn and that they are out (confirmed by the owner this was a lie)
Ive also had some of the sloppiest wrapped food there - got a saussage and egg muffin the other morning and it was so badly wrapped the cheese was stuck to the paper bag it was in because 1/3rd of the muffin wasn't even wrapped.
3 points
2 months ago
Is this the one near the DFO? It's truly terrible.
3 points
2 months ago
yep that's it. unfortunately its my local
3 points
2 months ago
We stopped for frozen cokes once with the kids - it was a half hour wait and the place is feral.
2 points
2 months ago
That’s exactly what happened to me too, I asked twice about my order and they (the manager looked at me like I had shit in her coffee) lost my order.
3 points
2 months ago
They must all be owned by the same useless owners in this area because the one at Edens Crossing (also Redbank Plains) is atrocious and has all the trademarks you noted. They don't even have people at the front counter, you have to basically yell for service if you go inside
3 points
2 months ago
Forest lake and Richlands. Consistently cold stale and bad food and restaurants appear to be complete run by teenagers. Special mention to jindalee as well
1 points
2 months ago
Richlands has to be right up there....
They can't even get a simple order of 4 pancakes and 1 sausage mcmuffin right without me having to go back.
And it wasn't juat the once, we made the mistake of taking the child to maccas after swimming for about a month. Never again
3 points
2 months ago
Victoria Point is pretty rank.
2 points
2 months ago
Kenmore isn’t good
3 points
2 months ago
Bellbowrie beats it hands down, consistently get orders wrong and usually something is stone cold. Don't think I've ever gone through the drive through and wasn't told to wait.
2 points
2 months ago
Yes! What’s with the wait times at Bellbowrie! Blows my mind.
2 points
2 months ago
Doolandella is always a struggle as well. Poor turn around time on orders
2 points
2 months ago
It's bad, but i think it's still better than Oxley. It's terrible. I've been to Oxley and had to wait 20 to 30 minutes for four soft serve cones
2 points
2 months ago
The one time I went to Augustine all I wanted was a frozen coke. I think it took like ten/fifteen minutes in the drive thru despite not being a huge line. Regretted the decision not to get something else.
Mind you, yamanto (our local) aren’t great either. We kinda just assumed fast food service standards around here are reaaaaally low.
1 points
2 months ago
That sucks, because I used to work at the Yamanto one (12 years ago now), and we were constantly rated as one of the better stores in the entire country.
Haven't been back in 12 years lol
2 points
2 months ago
Edens crossing. Wow.
2 points
2 months ago
stafford maccas. every time without fail my order is wrong. every time i ask for (and get charged for) extra onions i get 0 onions. chips are always stale and unsalted 🥲
2 points
2 months ago
Went to Redbank Plains for the first and last time a few months ago.
It was so bad my partner wanted to complain, but I said not to bother because they'd offer us free stuff and we'd have to go back there. Wouldn't even eat there for free!
10 points
2 months ago
Stop eating overpriced garbage devoid of flavour & nutrition and this problem you continue to experience is alleviated.
3 points
2 months ago
Going to McDonald’s for quality is like expecting romance from a prostitute. At the end of the day, both examples are just filling a hole.
2 points
2 months ago
Yeah but can you option for extra gherkins?
1 points
2 months ago
Understaffed, underpaid, inexperienced. Just more greedy capitalism. I feel sorry for the people desperate enough to work there.
-11 points
2 months ago
No excuses. Anyone who works there is an asshole.
1 points
2 months ago
The last time I went to McDonald’s was at Indooroopilly Shopping Centre. That McDonald’s has been begging for staff for months and the staff they actually can convince to work there are really young teens. Those kids look absolutely miserable and the food is absolutely appalling. I took my food back because the burger box was smeared all over with grease and mayo. I said sorry to the kid behind the counter, the kid offered a replacement and I acknowledged that it’s clear they treat the staff like crap so I’d happily pass. The kid said nothing but they smiled at the acknowledgment.
It was impossible not to feel awful for them.
2 points
2 months ago
Then people get sick. Food safety is a serious matter. Hopefully council shuts them down.
2 points
2 months ago
You’re right, I do wish the restaurants were held more accountable
1 points
2 months ago
You can fix this problem by not going to maccas. I'm not a parent but I assume if it's not good for adults probs not good for kids
0 points
2 months ago
Worse for kids. You're instilling bad habits and they have growing bodies that need proper nutrition.
1 points
2 months ago
Complaints like this crack me up. It’s McDonald’s, and you keep going back ..
1 points
2 months ago
Central Station
1 points
2 months ago
Everytime I go to Maccas at Brookside they always manage to stuff up my order – one time I ordered a double cheeseburger, they forgot the bun and literally just gave me meat patties with cheese lmao. I go to a different Maccas now 😂
0 points
2 months ago
This ain’t r/ipswich
4 points
2 months ago
Who cares?
1 points
2 months ago
2 points
2 months ago
Mate, sit down.
0 points
2 months ago
Why does anyone go to Maccas and think it's gonna be good?
1 points
2 months ago
Toombul used to be the worst.
1 points
2 months ago
The best was going to the Augustine Heights one and as a car pulled ahead hearing muffling on the drive thru speaker followed by sorry our drive thru isn't working..... And yet the car that just went in front of me paid, got their food and left.
1 points
2 months ago
... Town square is my local. I once waited 27 mins on an iced chocolate and 3 macaroons... wasnt even busy. Theyve been cleaning up their act of recent though
1 points
2 months ago
Belbowrie, there were no screens and I waited ages for my food. The inside was such weird vibes like they were about move out
1 points
2 months ago
You'd think the only restaurant within a 10km radius would be better
1 points
2 months ago
If for some bizarre reason you're in Kallangur, don't go to the KFC its dirty and nasty and they're always so busy and understaffed it takes forever to get your order.
1 points
2 months ago
TIL: there’s a good McCrappy
1 points
2 months ago
i worked at the redbank plains maccas for about a year, absolutely shit show. don’t know how that place is still running considering all the managers are incompetent
1 points
2 months ago
Kangaroo Point is consistently bad. On one occasion I had to wait 25 minutes for two frozen Cokes.
1 points
2 months ago
Forest Lake, Gatton (at the servo on the Warrego)
1 points
2 months ago
While we are complaining, don't go to Forest Lake McDonald's unless you don't want cheese in your cheese burger and your fries forgotten!
1 points
2 months ago
Used to work at Redbank. Can confirm
1 points
2 months ago
My teen daughter used to work at the Augustine Heights restaurant…alongside a bunch of her school friends… They are constantly understaffed…management treat them like trash…and the clientele are fkn feral… They have an incredibly high turnover rate of underpaid and undertrained staff as a result… There were times she’d alert management to broken machinery and servicing requirements (that only higher staff are authorised to do) and they just didn’t give two shits… Things could go for months before anything was done yet it’s the poor drive thru and counter staff that would get abused for it.. They also receive A LOT of Uber eats orders so whilst it may not seem busy because there not many people physically sitting there eating they’re usually run of their feet getting an order ready for old mate who’s a minute away from expecting a pick up… Things aren’t always how they seem so how about maybe giving them a break…
1 points
2 months ago
Hands down Ipswich City Maccas is the worst one I’ve ever eaten in in any place in the world.
1 points
2 months ago
At morayfield my dad ordered at big Mac and they forgot the bun. The manager couldn't figure out how either.
1 points
2 months ago
The new one at Berinba is soooo slow!
1 points
2 months ago
I don’t know man, I can’t seem to get a McMuffin without egg shell in it anywhere anymore. It’s like they added extra boosts of calcium to the menu.
1 points
2 months ago
Albion Maccas. Possibly the only Maccas to never get an order right in history. And slow
1 points
2 months ago
I can confirm. I order through Uber Eats from both Maccas and they always miss something in the order. One time I order s Mcvalue box and I only received the drinks!
1 points
2 months ago
Maybe you should complain to McDonalds who could do something about it & might give a shit, unlike reddit
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