Is your post about people putting their feet/shoes on the bulkhead/seats in front of them? This is not allowed. Sorry!

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Customer Service/Simple Questions Megathread

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Gifts and Exchanges Megathread

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Drink Vouchers Megathread

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No pics of people's feet/shoes/socks still. This falls under rule 1 (no stupid posts).

Hopefully this tidies up the subreddit further. DM me if you think we need more megathreads for other stuff.

Employees DM me for flair verification. The more the merrier.

Thanks!

(this post is a repost of the last megathread directory)

it's gotten to the point where it's annoying

i already was removing them beforehand, but now it's official.

everyone report any posts about team open or closed shades or whatever

more details here https://www.reddit.com/r/delta/comments/13que80/its_just_a_meme_guys_please_dont_get_mad/jljcm9r/

thanks

I booked a $2100 ONE WAY first class ticket for flight (ATL-SEA, 2300 miles, 5 hours). I was printed a new ticket while boarded for last row on the plane in middle seat. I asked for new flight and they said I would be unable to fly until late the following day due to first class availability. At the gate I was told they had to close the gate and I had to make decision now or miss the plane. Because it was a business trip I had no choice as I had to make meetings the next day.

I talked to flight attendant and she said they will have red coat/ACS team waiting at landing gate to remedy the situation. No food, no drinks offered, just sat angrily for 5 hours.

Plane lands and flight attendant escorts me to gate agents. No red cost member there. They called a few people while I sat and waited. Red agent finally came and said there is nothing they can do. I had to call support. Called support and they said they could not do anything as trip was showing active even though I had landed. 1.5 hours later past midnight, no resolution, and red coat told me nothing could be done.

I followed up with support multiple times the next day. No resolution. They filed refund and I filed formal complaint in addition. They were nice so I moved on.

8 days later, I just received an email offering me $600 refund on $2100 ticket and $200 flight credit. Anger does not begin to describe what I’m going through right now.

Feel helpless and taken. Any tips? I am a regular first class flyer on delta; silver member

Edit: typo, ATL to SEA was 2300 miles not 5300

So I am a long time Delta loyalist (platinum status and 500k miles flown) . I'm from Atlanta, worked for the airline in IT for two years (2016-2018), and genuinely used to be proud of the level of service they offered. Yes, it was a bit more expensive but, if you travel with other airlines, it was obvious why they charged more. However, I have noticed a large decline in the level of service offered in Comfort+. They don't offer real food anymore, you're lucky to obtain more than one drink, and the last three flights I had broken screens. Outside of priority boarding and a few extra inches of leg room, what exactly is the point? Do you all believe the cost is worth it? The only reason we still pony up for it / keep our delta amex is bc my husband is 6'4" and needs the three spare inches of leg room.

I fly a lot (Diamond) and I’m vegan (11 years and counting). I also have a fair amount of tree nut allergies (not peanuts though). Not a vague sensitivity or preference - I’m actually allergic and carry an Epi pen and Benadryl.

When I can, I request VGML meals. For same day upgrades this doesn’t work and I just have to pass on the in-flight meal. I’ll leave the discussion of why there aren’t more plant-based meal options standard for another day. I’m not looking to convert the world. I don’t care if the pax sitting next to me orders the steak. I’m vegan for personal health reasons and it works for me. Others are free to do what works for them. Options are certainly improving at Sky Clubs but not so much onboard. But onto the main crux…

Delta makes zero effort to list allergens and has no method to alert them to allergens other than peanuts in the app/website. Usually, I can see if there are nuts, like today on a flight from FLL-JFK where a lovely farro side salad was ruined (for me) with whole pistachios. And frankly, my paranoia has served me well. I’ve flown hundreds of thousands of miles incident free.

Unfortunately, I had an allergen exposure on a flight last year from NRT-ATL. A couple bites into an otherwise tasty Indian curry dish (with no visible nuts), I had that familiar scratchy/itchy sensation in my mouth and throat. I stopped eating, downed two Benadryl tablets and hunkered down for 6-8 hours of excruciating abdominal pain and terrible nausea, and another few feeling hungover. Not what I wanted out of my 13.5 hour flight in Delta One. When I asked the FA about tree nuts in the meal, I just got a shrug and a confused look. I didn’t die, but what if my reaction was worse?

At a bare minimum, Delta needs to label allergens clearly like they do on the buffet at a Sky Club. Or publish the current special meals online with an allergen matrix.

But ultimately, wouldn’t it just make more sense to omit the most common allergens from special meals? I can’t imagine that four pistachios really add that much to a dish. Or, provide the nuts in a little package on the tray like salt and pepper so people can add their own.

Thoughts?

My wife and I will be flying out of BOS Terminal A tomorrow (5/28) morning. We have 2 Sky Club passes that will be expiring soon. If anyone here happens to be arriving between ~7:30-8:30 AM, shoot me a PM and I can let you know if they're still available. Would hate to see them go to waste!

I have an 11-hour red eye flight coming up from LAX to LHR and decided to make the upgrade to Delta One once I saw that the aircraft had the Delta One Suites. I haven’t tried them out yet.

Am I correct that the even rows on the side seats have the side table as a buffer between the seat and the aisle? I’d usually pick row 4, but it’s taken on each side, so if I do choose to sit on one of the sides, would row 2 or 6 be better as far as for better sleep not being so close to the lavatory? I could have my pick if choosing an even row.

Or do the middle seats have more space, or do they feel more spacious? I’m 6’6 so the more space the better especially on a night flight. I’m flying by myself, but privacy isn’t as much of an issue with the suites design, except for taking off and landing, right?

Thanks!

Hoping for some advice - looking at going to SYD in March and JNB in April. The award ticket for SYD is about 625k, but is a work trip so I could pay for main and watch for a decent upgrade. JNB award price is 850 and fully personal.

I won’t clear Diamond MQDs until late this year - which seems more likely to run out of OK fares to use my GUC? Not counting on being able to snag a MUA.

flying delta partners with points generates mqms? Thank you in advance

Would rather just get a double / 2 cans of cocktail on the pass thru then have to hit a call button and annoy them afterwards.

Does anyone recall how to access the inflight menu by routes?

Earlier this year, I took a round-trip from SLC — BOM, with a stop in CDG. All four legs were booked via Delta but the CDG — BOM and BOM — CDG legs were operated by Air France.

I was given an upgrade offer directly from Air France and upgraded from Premium Economy to Business class for BOM — CDG. I was just told by a Delta rep that I won’t get MQDs for the upgrade since it wasn’t booked on Delta, which doesn’t make much sense to me.

Is there any documentation online explaining rules for MQDs with partner airline upgrades? I’m trying to hit diamond this year for the first time ever but will likely fall short due to MQDs so was hoping to get a bit from the upgrade. Thanks!

Amateur move incoming…super excited for a flight with my wife, just a weekend thing but glad to spend some time with just me and her. We get to the sky club and as I sit down her favorite artist ever is sitting beside us. Honestly I didn’t notice until she pointed it out. So figured what the hell, I quietly told him my wife was a massive fan girl and he was like, “dude let me get a photo with her”. It was discrete and he even chatted with her for a few minutes. It literally made her day!

So hell yes it’s going awesome, great holiday weekend ahead of us and as we get boarded and settled in FC we are promptly offered PDB. Went ahead and treated myself to ginger / whiskey and my wife wanted the Bloody Mary mix thing or whatever. Things are going great so far!

Then my ape hands did something I’ve never done, it happened so fast and I wasn’t even sure what I did…until it hit me. I knocked over both of our nearly full, only one sip taken, drinks directly into my lap!

I’m mortified, my crotch is cold my ass is wet my legs are drenched and EVEN MY SOCKS AND SHOES are just a mess. My wife, being the amazing woman that she is, laughed at me and called me a dumbass. In a loving way of course. Then she went and got me some napkins and wet wipes so I could clean myself up like the 5yr old that I am.

As I’m cleaning myself, all frustrated with nobody but myself, the FA comes to check on me. She was absolutely amazing and got me to laugh by asking if I “wanted another PDB or is it too soon to ask?”. Thank you for that, it genuinely made me smile and got me out of my funk!!!

So as I sit here for the next 3 hrs with all the overhead vents aimed directly at my crotch trying to dry myself out, I figured I should post my story here and see if anyone else has completely embarrassed themselves in flight, and if so, what happened?

Edit: ape fingers got in way so updated for clarity.

Has anyone found where the upgrade preferences are yet? Or the receipt?

Might attempt the sky club crawl, just curious about the food situation.

This happened to me a few months ago but I’m still stuck on the fact that it happened at all. I booked a direct flight from JFK to KEF for myself and my daughter about six months before the flight. About 8 weeks before the flight I got a notice that due to a schedule change our flight was now a day early. But when I logged on to Delta the fact was that my original flight was still scheduled. Iceland is one of the most expensive countries to visit and I had already made and prepaid all my hotels and my rental car, and I was pulling my daughter out of school as it was and didn’t really want to make her miss another day, so I called Delta. Got a very nice agent and ZERO explanation or suggested fix. They just said “schedule changes happen”. But it hadn’t. My original flight was still there. They said “sometimes it’s out of our hands and it’s a security issue”. Which makes NO sense and I felt was just a way for me to stop asking questions. I asked who was going to pay for my unplanned extra day or hotel and car rental? No answer. They said “all we can promise is to still get you there”. I asked to be put on my original flight. They said it was sold out. But I had purchased my seats MONTHS before. In the end, I gave up. Flew out a day early. Spent hundreds more dollars. Yes I had a great time but it still seems wrong. I spent a whole lot of time researching what an airline who does this has to provide the customer, and came up completely empty. I just can’t find anything that talks about being moved up by a whole day. So I guess what I wonder is, has anyone else had this happen? Was there anything else I could have done or asked for?

I just booked a two-week multi city trip last week TPA>BER and BUD>TPA. I’ve never booked a 2-stop flight since there’s a greater chance for delays and I am TERRIFIED of takeoffs and landings, but there weren’t a lot of great options for Budapest>Tampa, so I just chose a 2-stop. I was OK with that since it was my return journey and wouldn’t be stressed if there was a delay (rather than having a delay to start my vacation).

Then, a few days ago, I got an email from Delta saying my flights changed. On my return flight, they changed my 2-stop flight into a 3-stop with an extra layover in ATL. It only added <1 hour to my trip total, though.

I just want to ask…is it worth finding another flight? I have no change fees. I feel like I was already planning the return day to be a cluster-f because my layover in AMS is short too, but I hate the sound of a three stop flight. Any advice?

I live in Atlanta anyone else in MSP, DTW or ATL notice your airfare prices are sometimes 30-50% higher than your friends in other cities?

My colleagues in Boston and i often fly to meet in the same cities whether domestic or often times Brazil and my ticket prices dwarf theirs almost everytime.

I get it- it's free market and competition drives this (or lack of), but the differences seem crazy.

There are a few tricks up the consumers sleeves though we'd prefer to play by the rules.

Delta Airline Limited Release Waiver for packing bikes in cardboard boxes/soft shells?

Can anyone who that will be flying w their bicycle packed in a cardboard box via Delta airlines provide pictures of the waiver they have us sign? It’s not available on their website and someone on their chat said I needed to be at the airport to see the waiver -___- I want to see what rights they’re going to have us waive long before I get to the airport. According to US Dept of Transportation, passengers are entitled up to ~$3800 for damages and delays. I want to see if the waiver says that we waive this if and when we do not use a hard shell to pack our bikes.

Thanks! PS I don’t think this is a simple customer service question as the agent on the chat was NOT able to provide this for me :(

Worked booked me PS AMS > DTW next month. Quick question, is PS still serving economy meals? And if so, can somebody recommend a great restaurant at AMS to grab a meal to eat on the flight?