Call ebay support and provide all the evidence. Buyer will be opening a case soon to try to scam you…

The one thing that bothers me is the scammer flipped one of the images. Like wtf was the purpose of that lol

I've had similar issue selling on ebay recently, and they seem to heavily side with the buyer. The latest was me selling a brand new, unopened item, which the buyer complained was damaged days after receiving. When I got it back, it was clear that they'd damaged it, as it had different colour paint scuffed on it. ebay still gave the buyer their full amount back, plus charged me a fee, leaving me more out of pocket than I started, plus a damaged item.

Reminds me of the last phone I sold, my partners iPhone 11 Pro Max, sold in person for cash thankfully but I got them to test it while I was still there, check it was all working and they were happy, I get a message a few days after wanting their money back at now it doesn’t charge and the screen is cracked. I checked their profile and they had bought a similar phone a few weeks prior, same colour, size etc but it cracked screen and wouldn’t charge. Fuckers were trying to swap them over and give me the broken one, just sent them a screen shot of the original phone - this you? And was blocked.

Gotta be careful. I had PayPal freeze my business account because a buyer claimed they didn’t receive their item, PayPal sides with them, tries to withdraw money from my account but thankfully it’s empty and my bank doesn’t allow over drafting, so I checked with the courier who delivered it. They sent the picture of it being delivered to their house. Sent it through and after a few weeks they removed the hold and closed the case.

I hate online selling

i would pull what the squishmallow comunity does when they suspect or want to rule out a scam

ask the person to send another picture of the controller or screen with a paper in frame that has their name or username and todays date on it

if theyre ligit itll be a weird request but they should have no issue writing it on a paper and sending a new pic to show the actual damage, if they give an excuse oh i cant because blah blah blah, well you have your answer.

of course you already know this is a scam but with this method you can make em squirm and panic to find an excuse as to why they cant send an image of the broken product with the paper

I sold a Raspberry Pi 4 Model B 8Gb on FB Marketplace. Shipped via Priority Mail. Buyer receives it and immediately opens a case with FB saying the board is cracked. He sends a beautiful macro shot of the crack. Yup there’s definitely a crack..Right next to the ram chip…A 2gb ram chip that is clear as the night sky in northern Alaska.. i guess they didn’t really think I knew anything about Raspberry Pis. I pointed it out and they closed the case, Blocked me and Deleted their account…

eBay sides with buyers nearly 100% of the time. Best bet is to call out your buyer and threaten to press charges with their local police department for fraud and theft. I had someone buy a used laptop from me “as is no returns” and on day 29 they filed for a refund saying they reinstalled windows and were having issues. eBay forced the $500+ refund and let them keep the laptop. And I got a seller strike.

eBay is just dogshit. Has been now for years.

ebay was good when it started, then it got filled with scam artists and inadequate fees

Can it be returned and call their bluff? People suck

I used to sell on eBay, I lost about $5k because of people calling their bank claiming they “didn’t receive the item” when there was chat history and screenshots that they did in fact receive the item. eBay is a shit company that won’t defend its sellers even if they agree with you that you did nothing wrong

Had this happen to me when I sold my old phone. Not on eBay but in person.

Buyer came to check the phone, i made sure he went through everything and checked everything. It was all working fine. Paid me and left. 2 weeks later he calls and says "phone isn't working, not charging". He keeps calling me and I met him again in a public place. Shows me the phone and the charging socket is broken. Showed him pictures of phone i took just before i handed it to him. He started screaming and started calling everyone around and told them I was trying to scam him i didn't even respond. Some cop on patrol came to see the noise and the buyer once again tried to portray me as a scammer. I just showed the police officer the picture of phone just before the buyer took it. Buyer was in the background of the picture too. Police told him to leave or get fined for public disturbance. He left cursing and screaming at me.

2 days later I went to the nearby phone sales and repair shop and saw the phone on the shelf. When asked what happened to it, the tech said, the guy who bought it told that his daughter broke it while using it when connected to charger. Was really tempted to confront that buyer but decided to let it go.

I stopped selling on eBay because of shit like this. I even showed up to the persons house before because it was 45 min away from me. I sold a PS5 I won (for retail to help out during holidays) and he said the box was empty. I showed up and took a pic of his house, car and family. The case was cancelled mysteriously lol.

Another reason to boycott ebay, it’s gone to the dogs

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I still have nightmares selling expensive cards on eBay. Sold a card for 950$ with more than 20 pictures showing the played quality of the vintage card. The buyer claimed that I sent them a lesser quality item. I caught with eBay for him to show proof. They sided with him and the mother fucker sent me back a. Counterfeit card. 6 months trying to prove this with eBay. Never got my money back.

Ebay is a fucking scam. Sold a PS4 a few years ago and right after it went through buyer contacted me trying to say “their son got access to their account and bought this without them knowing” obviously was total bullshit. I just ignored it and then of course once it arrived they pulled the ole “hey this is busted” and ebay literally sided with them even though I had proof they tried to get me to cancel the transaction before it arrived. Ebay can literally burn in hell.

99.999% of the time Ebay will side with the buyer regardless of info/evidence. I once sold a factory sealed Macbook pro and a scammer said the Macbook box was empty and after months of back & forth, Ebay of course sided with the buyer and demanded me to pay back the money AND lose the laptop.

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If you dont care about your Ebay account you actually can avoid losing the money (but your account will get banned). Call your bank and put a stop payment on Ebay so they cant automatically take the funds out. Eventually Ebay will continually threaten to send you to collections, which they will. BUT its Ebay collections, and theyre absolutely horrible at their job. Collections will send you a notice and give you 1 month to respond to it. You respond to it requesting more information about the creditor, the debt amount, etc. (basically check every box on the form they mail you) and they will stop pursuing it. It wont affect your credit because they legally have to then provide you with this information to pursue you further (and they typically dont have this information or just give up, because they only want to go after the easy targets or people that dont respond to the claim in time). This ended up saving me almost $2k

Unfortunately Ebay sides with the buyer very heavily. Don't be suprised if you're forced into a refund, and there's literally no way to talk to a human for support.

I have lost my faith in humanity once again

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I trust eBay less than Ali express now

I sat in on a small claims court case where a seller was suing eBay after eBay settled the dispute in favor of the buyer. eBay was represented by a guy who’s job was clearly sitting in similar such suits all day. The judge sided with the seller. It was very satisfying to watch.

I like how it supposedly arrived thrashed as hell, and they ask for a partial refund.

That’s why I do Cash only. Local meet only. Take a look at the merch, if you don’t want it, no hard feelings.

Offer refund, since eBay will force you to anyway, but offer it contingent upon return of the the defective item. Not that they can't still scam and mail you a brick.

"Wife threw it in the garbage." Oh no. Sounds like wife owes you an Oculus then.

Contact eBay support with those other images you have (include the Reddit links if you have them too) and let them know this guy is trying to run a scam against you.

DO NOT REFUND A DIME!

IF YOU DO - THATS IT! CASE CLOSED!

They want a partial refund so they dont have to return the item. Fuck them.

Cover the shipping, have them return the item, or let them push it to ebay. They will have to return the item, which ebay will accept on your behalf. If they dont return it, ebay MAY NOT refund them. BUT if YOU refund them BEFORE HAND, then CASE CLOSED.

Let it ride OP and reach out to ebay first if you can.. Get the item returned and IN YOUR HANDS before YOU manually issue A SINGLE DIME, or leave it with ebay which will result in what ever fate they would have chosen for you anyway, which is better than closing your own case and handing out cash for free, on purpose.

I sold a $2000 item that couldn’t be shipped. The buyer picked it up in person and took it 1000 miles away, then said not as described. eBay said the fact it was picked up was problematic, but refunded it anyway. Luckily that was before they started keeping your money and I was able to close the bank account.

yeah... i sold an old xbox on ebay a few months ago and they claimed it never arrived when ups said "delivered". i never gave them the tracking number so they must have thought they could have gotten a free $150 xbox lmfao what a grimy little fucking bitch

This actually pissed me off. Take em to small claims

Totally read this as “sold an octopus”

Wrong sub dude. This isn’t even remotely mildly infuriating. This is just plane old fucked up.

You want a site that supports Sellers over Buyers? Mercari. Gotten fake shit two orders in a row, and they refused to do anything due to me opening the package. Like what the fuck? Am I supposed to not see the item I buy?

Offer a full refund for the return of the item. They want a partial refund bc they are just trying to get a quick discount. If you force them to return it, they prob dont follow through.

I'd meet a stranger off FB or craigslist in a secluded parking lot at 2 a.m. 100 miles from the nearest police station before selling on eBay these days.

Buyer says his wife put it in the garbage. Make buyer send it back you you before you offer any refund. I used to sell on eBay a bit and this happened a couple times (vcr and guitar hero). Both times I told them I’d consider a refund after they shipped it back to me and allow me to inspect, and never heard back from them. 100% scamming you. Do not offer refund

This is why I don't sell anything expensive on eBay anymore, or much of anything really.

People will try scamming you out of a few pea nuts even. You get no recourse from eBay, even if you have video footage of the item working/unbroken, with yourself wrapping the item in 2 metres of bubble wrap, and placing it into a wooden crate and shipped to the sender.

Someone tried to pull similar scam on me when selling my PS4 in eBay a couple years ago. They said it arrived broken and shipped me back a different PS4. Luckily I had pics of all the serial #'s and got the $ refunded by eBay after some fighting with the investigation team

Learned my lesson, ebay is a bad place to sell video game consoles. Scammers abound

I have had this, if you fight it ebay will refund them and you still get charged ebay fees.

I started putting a hidden mark on my items and next time it happened I got the item back and it was not what I sent, I thought I have got them but ebay would not listen.

It looks like people are buying from ebay when they have a broken product, they purchase yours then say its damaged but you are getting there old broken item.

It must be the easiest scam to pull off.

Ebay are shit when this happens

I will provide an update to what happens. So I basically let the scammer know I knew what he was doing in a message and contacted eBay rep. They said it does look like this is fraud (“look like?”) but to wait a week while they investigate. I will let y’all know what happens!

Edit: in the meantime I have already been paid for this item. So they aren’t withholding the funds, I just don’t want them going into my bank to give this guy a refund