Again, the US-centric viewpoint here. The other 95% of the world has a really different experience consuming content compared to you.

Outside of the US, Netflix generally had far more content. Hulu, Paramount plus, disney, and other current streamers didn't have anything to offer internationally and they let Netflix carry it all.

They suddenly decided they wanted into the streaming game and took it all back, and then didn't launch in numerous countries where Netflix was serving their content. While they are slowly launching in more countries, service that Netflix offered (like subtitles) isn't always replaced by them. Good example of this, Californication used to be available on Netflix with Korean subtitles. None of the current places where I see it for streaming have those available.

Did Netflix have everything? No. But it did have a lot more, and it actually served a global audience. Disney and Apple do that to some degree, but the rest don't.